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Chicagoland HVAC
4.4
Based on 317 reviews
Chicagoland HVAC
4.4
Michael Curtin
1712778335
Joe came at 8:30am. He explained what he was going to do and then went about his business. Showed me why he recommended some further work. Completed everything in a timely manner. Very affable. Excellent experience.
Cheryl Watkins
1712338486
When I placed the call at 4:20 this morning, with no heat in my home, the call was answered immediately. The receptionist informed me that someone would call me back and that happened within minutes. The technician, Ramsis, arrived and worked diligently to assess the issue and to get the unit working again. And now, I have heat.
Jessica Kane
1711407132
They were able to come out the same day I called and fix the problem. The guy that came out was very kind, knowledgeable and honest. I've used this company several times and always have a good experience so I will definitely continue using them.
Scott Kebleris
1710707457
It's refreshing to do business with a company that has an emphasis on customer service and quality work. The plumber Abel was courteous, prompt, professional, and very skilled in his trade. The office staff was courteous, and professional. The price I paid was exactly as quoted, there were no attempts to upsell or pad the bill. The pricing is a little higher than others (in my opinion), but you know what they say, you get what you pay for. I will definitely be using Chicagoland again. Thank you for the quality work.
RENE VILLALOBOS
1708966106
The team that showed up did a great job on the zoning job for my home. They walked me through how the new system works and how each zone functions. They were very polite and understanding since I was working from home and did a great overall job. I would definitely work with them again and recommend them to anyone.
Patricia Owens
1705797149
The company was truly dedicated to making sure that the repair was completed correctly, safely and according to codes. The technician was a true joy to work with. He explained what was done that was an improvement not only a repair to my furnace. King is a great company and I have already referred them to others.
Cassandra Coates
1705619347
Ramese was very polite. He came at the earlier part of my four hour window, which I truly appreciated. He explained what he observed during his examination of my furnace/boiler. He assured me that I shouldn’t have any problems with my furnace.
Susan Doyle
1704831496
This was my first furnace inspection done by King and I'm glad to give five stars to my technician Frank. He was very professional, explaining why he was checking the various parts of the system and what he was looking for throughout the inspection. Also, he was extremely respectful of my home, an extra star for that. King is my go-to for HVAC from now on.
Carlos Espino
1704391498
Had a new furnace installed by King. The company did not properly measure dimensions prior to installation. On the day of installation and after the old unit was removed we found out the new unit did not fit. We were forced to have to cut the entry wall and left aesthetic damage. Technicians almost left without installing the thermostat. Had to get on the phone with a representative and go back and forth with techs to clear things up. Technicians seemed upset since the start of installation due to the location of the unit being in crawl space. By the end of installation one of the techs was so frustrated with all of the aforementioned he was loudly cussing up a storm in our hallway whilst installing our thermostat. In the end we never got instructions on how to use the thermostat, they did not help with connecting it to wifi or install the extra smart sensor that came with our new thermostat. Not sure if it's standard with a new unit but they also did not replace the old filter. Lastly, they left their dirty shoe covers at the entrance and dirt smudges all over the walls of our halls and bathroom. Overall, not satisfied with the lack of professionalism throughout the installation process.
Mallory Winkler
1704328910
jerry was wonderful helping with my boiler maintenance and a pipe repair. very professional and willingly explained the whole process and what maintenance i should have been doing. he and the company worked around my schedule. he also checked every radiator and valve for me. definitely will be my boiler company.
Maria Martinez
1703865550
I’m extremely satisfied with King. They were professional, answered all of our questions, and came out right away. I would highly recommend them. I had my furnace tune up and had it checked for any issues. John Hocking was an amazing tech and would love to have him as our designated tech for future visits.
Karl Jurak
1702695729
Our furnace has not reached the set point temperature in months. I called King heating and cooling. Our service technician Robert was phenomenal. What he thought was our furnace needing a simple cleaning turned into a few hours of him troubleshooting and finding the issue with our furnace. We are extremely happy with there service.
Mary Brown
1702566918
We decided to have our vents cleaned after several renovations. The two young men who came to the house from King, were AMAZING! They were very friendly, did great with our dogs and were flexible to work around another worker in the house.It took almost 6.5 hours to clean the vents and dryer, which I was surprised by. The young men said our vents were pretty dirty and even took before and after videos to show us! I could not believe how clean the vents were when they were done!They also gave recommendations on what to do over the next couple days with the furnace filter (which was filthy with loose debris). One thing that I did not expect for this was the significant improvement in my allergies. I have suffered with horrible allergies for years and within 1-2 day from the cleaning all my allergy symptoms completely went away.We highly recommend King!!!
Luis Galvan
1701903667
First time using King Heating and will use them again in the future. I asked for a furnace tune up and Frank was amazing! Very professional from start to finish! I’ve been a homeowner for about 35 years now and have to say that he is very knowledgeable and thorough at his job. Also answered any questions that I had while servicing the unit. I will definitely use them again for all my heating and cooling needs!!
Steven Smagur
1701818160
I had my Furnace Clean and Check on Monday (12/4). Joe did a super job of explaining everything to me in detail. He explained why I should have a Surge Protector installed for the furnace to protect my investment. No pushy sales pitch just honest conversation.
Nancy Anderson
1701699643
Chicagoland Heating Company recently installed a new HVAC unit in our home. From start to finish it was a very pleasant experience. Our Salesperson Jerry was very informative and knowledgeable without the high pressure sales I’ve seen before. The installation crew was great. Polite, considerate and also very helpful and knowledgeable. I would highly recommend Chicagoland Heating and HVAC Company and plan on using them in the future for the care and upkeep of my home. Thanks Jerry, Jorge and Carlos. I couldn’t be more pleased with my new system.
Marsha Sumner
1701227335
The dreadful customer service I experienced today from King/Chicagoland was a shock. My heater stopped last night and the temp today was in the 20's. I immediately called and was told a technician would come sometime today. They didn't come until almost 5p and were extremely rude. They diagnosed a part was needed, but they didn't have it with them. They wanted a $99 service fee before they would order the part the next morning. I have been a loyal customer for many years, with installs of both heater and A/C, but a company who wants money for leaving my family in the cold has lost my business.
Kathy Pospichel
1700178819
Great experience with knowledgeable technician. I was informed on my furnaces current condition and discussed any further recommendations. Very personable technician!
Bob Kusel
1700096275
I had my furnace and my daughters furnace checked and cleaned. Gerry did an amazing job, explaining to me what he was doing and why he was doing it. I was totally impressed with his attention to detail as well as his taking pictures during the process. He took his time and didn't rush through anything. I'm extremely satisfied with all the work that was performed and look forward to working with Chicagoland Heating, Cooling and Plumbing powered by King in the future.
John McCormick
1699631854
Had King Heating out through Chicagoland heating and cooling to fix a leak in my furnace humidifier. They merely replaced the filter at a high fee, it didn’t leak immediately when turned on (it was warm out so turned off after that), but when it kicked on overnight I had a huge puddle on my floor. They didn’t clear out hard water build up or test thoroughly enough to make sure the issue was solved. When I called in today they tried to charge me for another service visit for the issue they didn’t fix two days ago. Do yourself a favor and go to any other provider - I’m paying a different hvac company to come out now on top of the $200 I wasted on Chicagoland/King - I have ZERO trust that they know what they’re doing.
Max
1699379054
Best service I’ve ever had! They came out here on a Friday night when my house was out of heat. Tech went above and beyond to make sure system was running great
Barbara White
1699327924
Jerry, my technician, was very knowledgeable and educated me about what I was working. He did a thorough inspection and cleaning. Tested everything before he left and gave me the diagnosis and recommendation to fix problem. I am impressed and feel confident with the information.Now, I will wait for my next appointment to be validated.
Taleda Young Roth
1699325120
The Technician (Jerry) was very knowledgeable, thorough, and professional. He made good recommendations and I would highly recommend your company to all that I meet.
Michael
1698681145
Their technician (Dennis) was extremely thorough and efficient and did an excellent job of cleaning and tuning up my furnace. He explained everything l needed to know so I could decide what I can do.
Captain Falconer
1698164286
They came out on a Sunday to get us up and running. The technician spotted the problem and was able to fix it right away. He even took care of a couple of small things to make it easier for me to keep up with the routine maintenance.
Janice Brinegar
1698102009
I have been using Chicagoland for years. They have always been very responsive to my issues. Their technicians are professional, knowledgeable and easy to talk to. I have never never been disappointed with their work. They are the best!
Christine Biedrzycki
1697752087
All of the service people have been very profeessiinal, knowledgeable & courteous. The scheduling department needs improvement.
Kimberly Lang
1694022418
Thank you Abel for coming back out and fixing our issue. Abel is wonderful and this company has been great to work with from the customer service dispatch team, Jim and Abel. Thank you again!
Sue Reed
1640628001
The service provided was exceptional! Dave came to my home and provided an estimate in writing and explained the work that would be performed. Dave was very kind, patient and professional. Joe and Jesus` installed a new furnace and AC unit, as well as replacing the lines and correcting mistakes from the previous install. I was extremely pleased with the service that was provided. They kept me informed throughout the install and were very courteous, knowledgeable and respectful. I would give Chicagoland Heating and AC 6 STARS!!
Ben Chavez
1638183202
great service their tech. Gerry did a great work fixing our problem for the heater awesome performance.
Marny Cochran
1636213542
Jerry did a thorough job of inspecting and cleaning my 50+ year old boiler. He checked out every aspect of the system and it is running perfectly. He is knowledgeable and professional and his cheerful attitude was a plus!
Rose Coppola-Conroy
1636123439
Chicagoland installed our new furnace years ago and everything was fine until we recently had our vents cleaned by another company and suddenly had a loud booming noise after the heat shut off. The technician came the day after I called, he explained what we were doing wrong, tested everything to be sure the noise had stopped. We couldn't be happier!
Albert Miguez
1634325851
Frank was the technician that performed annual maintenance on our furnace today. Found him to be professional, couteous and conscientious. Spent a lot of time with great attention to detail. Very satisfied with the service.
Edward Toro
1632527143
Chicagoland installed a new a/c unit and thermostat. Technician Joe and jesus were outstanding. They were on time, extremely knowledgeable in their field, Joe has a knack to being very detailed oriented. Joe and jesus answered the many questions that popped up very professionally. I would highly recommend them to anyone looking to have any AC issues. Corrected. There was no mess from beginning to end.
M. Greaney
1629775377
Hey Chicagoland- I reached out on 5/26/21 and 6/3/21 and have not been contacted back regarding work still not completed that is spelled out in my signed contract with the owner, Skip. A phone conversation with “Joe” the new guy, led to him telling me nothing else was going to be done about the unfinished work. Is that what happens once your company has payment in full? Waiting for satisfaction...***Update** I contacted Chicagoland as they had asked. We were able to reach an agreement. They came out to my home at the end of July and completed the work to my satisfaction. Thank you, Chicagoland.
Jamie Pridemore
1623291844
My neighbor recommended Chicagoland Heating & Air Conditioning as the granny special I just bought had clogged coils in the otherwise great AC unit and we were roasting. For a fair price and in record time (same day service after a cancellation), my family was cool and I was back to work. The tech was beyond professional and informative and just a generally cool dude to boot.Anyway, I recommend 'em! Just for tonight, it's gonna get chilly in here.
Sue Wrzesinski
1622927790
We have used Chicagoland in both our homes for over 20 years. They have been very reliable, professional and fast. They installed a new AC unit this week at my home and, as always, did a great job. Thanks, Juan and Jeff
Philip Zeller
1619813935
Very professional very nice people it worked at my home cleaned up after themselves very happy with the work
Nestor Ramirez
1613333037
We woke up today with no heat. I called in the morning and spoke with someone and was advised I would get a call back from one of there service men. We got a call from Rob and we spoke briefly of what was the problem and he gave us a estimate time frame he may arrive, we did tell him it was urgent because we had three little kids and it is really cold today. He arrived and was very professional and fast. He had the part available with him, explain to us everything that he was doing and what we need to do to maintain and service our heating system. He provided great information and worked quickly to resolve our issue! Thank you Rob for all your work! Highly recommend!
john mourlas
1612905684
Dan was great! Both himself and jaun went above and beyond! I would recommend them
Deb
1609894917
I woke up this morning without heat. I called Chicagoland and they came out the same day. Rob came out and determined that the blower motor needed to be replaced. He was able to get the part for my furnace and complete the repair the same day. My furnace and AC is 20 years old (Chicagoland has serviced my furnace/AC annually for the past 17 years). As usual, Rob was very professional, on time, and was able to resolve the issue.Additionally, Rob shared with me the cost of other repairs that may be needed in the future. He let me know that if I wanted to replace my unit, within 30 days, the cost that I paid for the blower motor can be applied to a newly installed system. This was extremely helpful so that I know all of my options.
miguel ruiz
1601672095
I've been using this company every year since the fall of 2016. They are very professional and very knowledgeable. I scheduled my maintenance every year with this company and the technicians always been able to answer my questions and concerns. Today I had the pleasure in having Rob maintenance my furnace and he was very professional and knew his stuff. He was very thorough when cleaning the burners, condensate trap etc. I'll be sure to contact this company on a yearly basis to get my furnace/AC maintenance and specifically ask for Rob again.
Greg N
1597502950
From the start the salesman was great. The crew came out a few days later. They were very clean and knowledgeable. The job they did was over the top. I had Chicagoland install a performance series carrier furnace and AC condenser. Couldn’t be happier. The price was right. Remember you get what you pay for. Service tech stopped by the next day to make a simple adjustment. I highly highly recommend Chicagoland. I’m pretty picky also and I found no flaws. Awesome customer relations. Glad I decided to go with Chicagoland. Great job.
Samuel Robles
1595176935
Yesterday my AC stopped working. I noticed the fan outside was not working. Called Chicagoland and the answering service took my information down and less than 5 minutes later a gentleman named Jerry called and told me he would be at my house in 10 minutes. To my surprise he really did show up in 10 minutes quickly diagnosed and fixed the issue in about 20-25 minutes. Jerry was very kind and explained everything. Very very professional. I would not hesitate to call them again and I plan on recommending them to all my family and friends. Only a tiny tiny negative was the price..... service call price was normal and to be expected what I thought was totally overpriced was the capacitor. Charged me 95$ for the capacitor when you can get a similar product on Amazon for 19$. That being said, I still gave them 5 stars because of the awesome service that was provided and how fast they came and fixed the issue. Thank you Chicagoland
Tricia McVicker
1593469739
I cannot even begin to tell you what a nightmare this company is. They DO NOT STAND BY THEIR WORK! I had a new furnace and hot water heater installed after a flood. They used old pipes for the hot water heater, it started spraying water everywhere. They didn't return my call. I had it fixed by someone else and they wouldn't honor the warranty.Yesterday, my air conditioner was leaking. I called the emergency number at 10:30. I received a return call at 3:34, 5 hours later. "Yes, this is Chicagoland Heating & Air. You had an emergency?" Yes, like 5 hours ago.And, the person that did fix my issue told me the people that installed my furnace didn't even give me a completely new furnace.I will NEVER use this place again. I am calling the Better Business Bureau about their refusal to give me the warranty information.
Maria A
1548974689
I’d like to thank you for your technician, Rob F., who responded to my late evening call on 1/29. When I arrived home from work that night, I discovered my furnace was not functioning and my home was very cold. I was so grateful that Rob was able to come out soon after my call to your office. He was very personable, thorough and knowledgeable. He explained every step of what he was doing when inspecting/repairing the furnace and even offered some helpful maintenance tips. Before Rob left he made sure everything was working efficiently and safely. It was evident he takes pride in the quality of his work and the service he provides. It’s refreshing when you can find a company that employs friendly, earnest, and professional individuals. It’s an asset for any business when they have employees such as Rob. I give Rob F. 5 stars! I will surely contact Chicagoland Heating & Air Conditioning again, when needed. I will also gladly recommend them to family and friends.
Tammy Walton
1533591223
I had to replace my AC unit. Rob, Mike, and Skip (owner of the company) are the absolute best! I greatly appreciate their knowledge, professionalism, and efficiency. Rob and Mike took the time to explain all the work that was being done and cleaned up after completing the job. Skip stopped by during the install to ensure everything was going well. I am very happy with the service that was provided and highly recommend them.
g m
1498945215
Chicagoland was recommended to me by a respected executive in the air conditioning business. Skip was very professional and prompt in handling my home job. His technicians were amazing. I needed a new central air system that required reconfiguring units and wiring. The crew was very creative with the installation while not taking away from the beauty on my home. I highly recommend this company...G.M in Chicago.
Google Rating
4.7
Based on 296 reviews
Chicagoland Heating, Cooling & Plumbing
4.7
Michael Curtin
1712778335
Joe came at 8:30am. He explained what he was going to do and then went about his business. Showed me why he recommended some further work. Completed everything in a timely manner. Very affable. Excellent experience.
Cheryl Watkins
1712338486
When I placed the call at 4:20 this morning, with no heat in my home, the call was answered immediately. The receptionist informed me that someone would call me back and that happened within minutes. The technician, Ramsis, arrived and worked diligently to assess the issue and to get the unit working again. And now, I have heat.
Jessica Kane
1711407132
They were able to come out the same day I called and fix the problem. The guy that came out was very kind, knowledgeable and honest. I've used this company several times and always have a good experience so I will definitely continue using them.
Scott Kebleris
1710707457
It's refreshing to do business with a company that has an emphasis on customer service and quality work. The plumber Abel was courteous, prompt, professional, and very skilled in his trade. The office staff was courteous, and professional. The price I paid was exactly as quoted, there were no attempts to upsell or pad the bill. The pricing is a little higher than others (in my opinion), but you know what they say, you get what you pay for. I will definitely be using Chicagoland again. Thank you for the quality work.
RENE VILLALOBOS
1708966106
The team that showed up did a great job on the zoning job for my home. They walked me through how the new system works and how each zone functions. They were very polite and understanding since I was working from home and did a great overall job. I would definitely work with them again and recommend them to anyone.
Patricia Owens
1705797149
The company was truly dedicated to making sure that the repair was completed correctly, safely and according to codes. The technician was a true joy to work with. He explained what was done that was an improvement not only a repair to my furnace. King is a great company and I have already referred them to others.
Cassandra Coates
1705619347
Ramese was very polite. He came at the earlier part of my four hour window, which I truly appreciated. He explained what he observed during his examination of my furnace/boiler. He assured me that I shouldn’t have any problems with my furnace.
Susan Doyle
1704831496
This was my first furnace inspection done by King and I'm glad to give five stars to my technician Frank. He was very professional, explaining why he was checking the various parts of the system and what he was looking for throughout the inspection. Also, he was extremely respectful of my home, an extra star for that. King is my go-to for HVAC from now on.
Carlos Espino
1704391498
Had a new furnace installed by King. The company did not properly measure dimensions prior to installation. On the day of installation and after the old unit was removed we found out the new unit did not fit. We were forced to have to cut the entry wall and left aesthetic damage. Technicians almost left without installing the thermostat. Had to get on the phone with a representative and go back and forth with techs to clear things up. Technicians seemed upset since the start of installation due to the location of the unit being in crawl space. By the end of installation one of the techs was so frustrated with all of the aforementioned he was loudly cussing up a storm in our hallway whilst installing our thermostat. In the end we never got instructions on how to use the thermostat, they did not help with connecting it to wifi or install the extra smart sensor that came with our new thermostat. Not sure if it's standard with a new unit but they also did not replace the old filter. Lastly, they left their dirty shoe covers at the entrance and dirt smudges all over the walls of our halls and bathroom. Overall, not satisfied with the lack of professionalism throughout the installation process.
Mallory Winkler
1704328910
jerry was wonderful helping with my boiler maintenance and a pipe repair. very professional and willingly explained the whole process and what maintenance i should have been doing. he and the company worked around my schedule. he also checked every radiator and valve for me. definitely will be my boiler company.
Maria Martinez
1703865550
I’m extremely satisfied with King. They were professional, answered all of our questions, and came out right away. I would highly recommend them. I had my furnace tune up and had it checked for any issues. John Hocking was an amazing tech and would love to have him as our designated tech for future visits.
Karl Jurak
1702695729
Our furnace has not reached the set point temperature in months. I called King heating and cooling. Our service technician Robert was phenomenal. What he thought was our furnace needing a simple cleaning turned into a few hours of him troubleshooting and finding the issue with our furnace. We are extremely happy with there service.
Mary Brown
1702566918
We decided to have our vents cleaned after several renovations. The two young men who came to the house from King, were AMAZING! They were very friendly, did great with our dogs and were flexible to work around another worker in the house.It took almost 6.5 hours to clean the vents and dryer, which I was surprised by. The young men said our vents were pretty dirty and even took before and after videos to show us! I could not believe how clean the vents were when they were done!They also gave recommendations on what to do over the next couple days with the furnace filter (which was filthy with loose debris). One thing that I did not expect for this was the significant improvement in my allergies. I have suffered with horrible allergies for years and within 1-2 day from the cleaning all my allergy symptoms completely went away.We highly recommend King!!!
Luis Galvan
1701903667
First time using King Heating and will use them again in the future. I asked for a furnace tune up and Frank was amazing! Very professional from start to finish! I’ve been a homeowner for about 35 years now and have to say that he is very knowledgeable and thorough at his job. Also answered any questions that I had while servicing the unit. I will definitely use them again for all my heating and cooling needs!!
Steven Smagur
1701818160
I had my Furnace Clean and Check on Monday (12/4). Joe did a super job of explaining everything to me in detail. He explained why I should have a Surge Protector installed for the furnace to protect my investment. No pushy sales pitch just honest conversation.
Nancy Anderson
1701699643
Chicagoland Heating Company recently installed a new HVAC unit in our home. From start to finish it was a very pleasant experience. Our Salesperson Jerry was very informative and knowledgeable without the high pressure sales I’ve seen before. The installation crew was great. Polite, considerate and also very helpful and knowledgeable. I would highly recommend Chicagoland Heating and HVAC Company and plan on using them in the future for the care and upkeep of my home. Thanks Jerry, Jorge and Carlos. I couldn’t be more pleased with my new system.
Marsha Sumner
1701227335
The dreadful customer service I experienced today from King/Chicagoland was a shock. My heater stopped last night and the temp today was in the 20's. I immediately called and was told a technician would come sometime today. They didn't come until almost 5p and were extremely rude. They diagnosed a part was needed, but they didn't have it with them. They wanted a $99 service fee before they would order the part the next morning. I have been a loyal customer for many years, with installs of both heater and A/C, but a company who wants money for leaving my family in the cold has lost my business.
Kathy Pospichel
1700178819
Great experience with knowledgeable technician. I was informed on my furnaces current condition and discussed any further recommendations. Very personable technician!
Bob Kusel
1700096275
I had my furnace and my daughters furnace checked and cleaned. Gerry did an amazing job, explaining to me what he was doing and why he was doing it. I was totally impressed with his attention to detail as well as his taking pictures during the process. He took his time and didn't rush through anything. I'm extremely satisfied with all the work that was performed and look forward to working with Chicagoland Heating, Cooling and Plumbing powered by King in the future.
John McCormick
1699631854
Had King Heating out through Chicagoland heating and cooling to fix a leak in my furnace humidifier. They merely replaced the filter at a high fee, it didn’t leak immediately when turned on (it was warm out so turned off after that), but when it kicked on overnight I had a huge puddle on my floor. They didn’t clear out hard water build up or test thoroughly enough to make sure the issue was solved. When I called in today they tried to charge me for another service visit for the issue they didn’t fix two days ago. Do yourself a favor and go to any other provider - I’m paying a different hvac company to come out now on top of the $200 I wasted on Chicagoland/King - I have ZERO trust that they know what they’re doing.
Max
1699379054
Best service I’ve ever had! They came out here on a Friday night when my house was out of heat. Tech went above and beyond to make sure system was running great
Barbara White
1699327924
Jerry, my technician, was very knowledgeable and educated me about what I was working. He did a thorough inspection and cleaning. Tested everything before he left and gave me the diagnosis and recommendation to fix problem. I am impressed and feel confident with the information.Now, I will wait for my next appointment to be validated.
Taleda Young Roth
1699325120
The Technician (Jerry) was very knowledgeable, thorough, and professional. He made good recommendations and I would highly recommend your company to all that I meet.
Michael
1698681145
Their technician (Dennis) was extremely thorough and efficient and did an excellent job of cleaning and tuning up my furnace. He explained everything l needed to know so I could decide what I can do.
Captain Falconer
1698164286
They came out on a Sunday to get us up and running. The technician spotted the problem and was able to fix it right away. He even took care of a couple of small things to make it easier for me to keep up with the routine maintenance.
Janice Brinegar
1698102009
I have been using Chicagoland for years. They have always been very responsive to my issues. Their technicians are professional, knowledgeable and easy to talk to. I have never never been disappointed with their work. They are the best!
Christine Biedrzycki
1697752087
All of the service people have been very profeessiinal, knowledgeable & courteous. The scheduling department needs improvement.
Kimberly Lang
1694022418
Thank you Abel for coming back out and fixing our issue. Abel is wonderful and this company has been great to work with from the customer service dispatch team, Jim and Abel. Thank you again!
Sue Reed
1640628001
The service provided was exceptional! Dave came to my home and provided an estimate in writing and explained the work that would be performed. Dave was very kind, patient and professional. Joe and Jesus` installed a new furnace and AC unit, as well as replacing the lines and correcting mistakes from the previous install. I was extremely pleased with the service that was provided. They kept me informed throughout the install and were very courteous, knowledgeable and respectful. I would give Chicagoland Heating and AC 6 STARS!!
Ben Chavez
1638183202
great service their tech. Gerry did a great work fixing our problem for the heater awesome performance.
Marny Cochran
1636213542
Jerry did a thorough job of inspecting and cleaning my 50+ year old boiler. He checked out every aspect of the system and it is running perfectly. He is knowledgeable and professional and his cheerful attitude was a plus!
Rose Coppola-Conroy
1636123439
Chicagoland installed our new furnace years ago and everything was fine until we recently had our vents cleaned by another company and suddenly had a loud booming noise after the heat shut off. The technician came the day after I called, he explained what we were doing wrong, tested everything to be sure the noise had stopped. We couldn't be happier!
Albert Miguez
1634325851
Frank was the technician that performed annual maintenance on our furnace today. Found him to be professional, couteous and conscientious. Spent a lot of time with great attention to detail. Very satisfied with the service.
Edward Toro
1632527143
Chicagoland installed a new a/c unit and thermostat. Technician Joe and jesus were outstanding. They were on time, extremely knowledgeable in their field, Joe has a knack to being very detailed oriented. Joe and jesus answered the many questions that popped up very professionally. I would highly recommend them to anyone looking to have any AC issues. Corrected. There was no mess from beginning to end.
M. Greaney
1629775377
Hey Chicagoland- I reached out on 5/26/21 and 6/3/21 and have not been contacted back regarding work still not completed that is spelled out in my signed contract with the owner, Skip. A phone conversation with “Joe” the new guy, led to him telling me nothing else was going to be done about the unfinished work. Is that what happens once your company has payment in full? Waiting for satisfaction...***Update** I contacted Chicagoland as they had asked. We were able to reach an agreement. They came out to my home at the end of July and completed the work to my satisfaction. Thank you, Chicagoland.
Jamie Pridemore
1623291844
My neighbor recommended Chicagoland Heating & Air Conditioning as the granny special I just bought had clogged coils in the otherwise great AC unit and we were roasting. For a fair price and in record time (same day service after a cancellation), my family was cool and I was back to work. The tech was beyond professional and informative and just a generally cool dude to boot.Anyway, I recommend 'em! Just for tonight, it's gonna get chilly in here.
Sue Wrzesinski
1622927790
We have used Chicagoland in both our homes for over 20 years. They have been very reliable, professional and fast. They installed a new AC unit this week at my home and, as always, did a great job. Thanks, Juan and Jeff
Philip Zeller
1619813935
Very professional very nice people it worked at my home cleaned up after themselves very happy with the work
Nestor Ramirez
1613333037
We woke up today with no heat. I called in the morning and spoke with someone and was advised I would get a call back from one of there service men. We got a call from Rob and we spoke briefly of what was the problem and he gave us a estimate time frame he may arrive, we did tell him it was urgent because we had three little kids and it is really cold today. He arrived and was very professional and fast. He had the part available with him, explain to us everything that he was doing and what we need to do to maintain and service our heating system. He provided great information and worked quickly to resolve our issue! Thank you Rob for all your work! Highly recommend!
john mourlas
1612905684
Dan was great! Both himself and jaun went above and beyond! I would recommend them
Deb
1609894917
I woke up this morning without heat. I called Chicagoland and they came out the same day. Rob came out and determined that the blower motor needed to be replaced. He was able to get the part for my furnace and complete the repair the same day. My furnace and AC is 20 years old (Chicagoland has serviced my furnace/AC annually for the past 17 years). As usual, Rob was very professional, on time, and was able to resolve the issue.Additionally, Rob shared with me the cost of other repairs that may be needed in the future. He let me know that if I wanted to replace my unit, within 30 days, the cost that I paid for the blower motor can be applied to a newly installed system. This was extremely helpful so that I know all of my options.
miguel ruiz
1601672095
I've been using this company every year since the fall of 2016. They are very professional and very knowledgeable. I scheduled my maintenance every year with this company and the technicians always been able to answer my questions and concerns. Today I had the pleasure in having Rob maintenance my furnace and he was very professional and knew his stuff. He was very thorough when cleaning the burners, condensate trap etc. I'll be sure to contact this company on a yearly basis to get my furnace/AC maintenance and specifically ask for Rob again.
Greg N
1597502950
From the start the salesman was great. The crew came out a few days later. They were very clean and knowledgeable. The job they did was over the top. I had Chicagoland install a performance series carrier furnace and AC condenser. Couldn’t be happier. The price was right. Remember you get what you pay for. Service tech stopped by the next day to make a simple adjustment. I highly highly recommend Chicagoland. I’m pretty picky also and I found no flaws. Awesome customer relations. Glad I decided to go with Chicagoland. Great job.
Samuel Robles
1595176935
Yesterday my AC stopped working. I noticed the fan outside was not working. Called Chicagoland and the answering service took my information down and less than 5 minutes later a gentleman named Jerry called and told me he would be at my house in 10 minutes. To my surprise he really did show up in 10 minutes quickly diagnosed and fixed the issue in about 20-25 minutes. Jerry was very kind and explained everything. Very very professional. I would not hesitate to call them again and I plan on recommending them to all my family and friends. Only a tiny tiny negative was the price..... service call price was normal and to be expected what I thought was totally overpriced was the capacitor. Charged me 95$ for the capacitor when you can get a similar product on Amazon for 19$. That being said, I still gave them 5 stars because of the awesome service that was provided and how fast they came and fixed the issue. Thank you Chicagoland
Tricia McVicker
1593469739
I cannot even begin to tell you what a nightmare this company is. They DO NOT STAND BY THEIR WORK! I had a new furnace and hot water heater installed after a flood. They used old pipes for the hot water heater, it started spraying water everywhere. They didn't return my call. I had it fixed by someone else and they wouldn't honor the warranty.Yesterday, my air conditioner was leaking. I called the emergency number at 10:30. I received a return call at 3:34, 5 hours later. "Yes, this is Chicagoland Heating & Air. You had an emergency?" Yes, like 5 hours ago.And, the person that did fix my issue told me the people that installed my furnace didn't even give me a completely new furnace.I will NEVER use this place again. I am calling the Better Business Bureau about their refusal to give me the warranty information.
Maria A
1548974689
I’d like to thank you for your technician, Rob F., who responded to my late evening call on 1/29. When I arrived home from work that night, I discovered my furnace was not functioning and my home was very cold. I was so grateful that Rob was able to come out soon after my call to your office. He was very personable, thorough and knowledgeable. He explained every step of what he was doing when inspecting/repairing the furnace and even offered some helpful maintenance tips. Before Rob left he made sure everything was working efficiently and safely. It was evident he takes pride in the quality of his work and the service he provides. It’s refreshing when you can find a company that employs friendly, earnest, and professional individuals. It’s an asset for any business when they have employees such as Rob. I give Rob F. 5 stars! I will surely contact Chicagoland Heating & Air Conditioning again, when needed. I will also gladly recommend them to family and friends.
Tammy Walton
1533591223
I had to replace my AC unit. Rob, Mike, and Skip (owner of the company) are the absolute best! I greatly appreciate their knowledge, professionalism, and efficiency. Rob and Mike took the time to explain all the work that was being done and cleaned up after completing the job. Skip stopped by during the install to ensure everything was going well. I am very happy with the service that was provided and highly recommend them.
g m
1498945215
Chicagoland was recommended to me by a respected executive in the air conditioning business. Skip was very professional and prompt in handling my home job. His technicians were amazing. I needed a new central air system that required reconfiguring units and wiring. The crew was very creative with the installation while not taking away from the beauty on my home. I highly recommend this company...G.M in Chicago.
Yelp Rating
4.1
Based on 21 reviews
Chicagoland Heating, Cooling & Plumbing
4.1
Scott K.
1710682957
I called Chicagoland for issues I was having with my water heater, how refreshing it is to do business with a company that has an emphasis on customer...
Dond9 D.
1662856540
Selling Reviews Yelp Google FacebookWe write reviews, promote your companiesReal people accounts until 2020, we use one IP for one review.Client...
Miss C.
1655723493
I called the number on the flyer I received in the mail. I called scheduled an appointment which was almost if not 3 weeks out. I rode to see the company...
Dave B.
1653401731
As always, Gerry was thorough, professional, and friendly. He always does a great job on our annual a/c maintenance visit. I would highly recommend...
William M.
1642239630
Very pleased with the installation of our new Lenox furnace and a/c. Work was done in one day. Joe P and Jesus were very mindful of covid protocol. They...
Albert M.
1634300078
Frank was the service technician that did annual sevice on our furnace today. Found him to be very professional, courteous and conscientous. Took a great...
Keri R.
1632847042
We researched over 6 companies and they were not the lowest or highest cost. They were fair and had the best brand. Jay was not pushy, very personable, and...
Dimitri G.
1603322593
A bit of a mixed bag. Amazing communication and customer service skills upfront and a super quick fix on a high efficiency furnace mishap during a crazy...
Terry P.
1515072769
Reputable and installed my new furnace and chimney liner. Have used them for 10 years.The techs and office staff very good. Low cost for annual furnace...
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